ADDRESS:

Hoo Dental Care
96 Bells Lane, Hoo St Werburgh
Rochester, Kent, ME3 9HU

EMAIL:

TELEPHONE:

01634 250181

OPENING TIMES:
Monday 09:00 – 17:00
Tuesday 09:00 – 18:30/19:30  [Alternate]
Wednesday 09:00 – 17:00
Thursday 08:30 – 17:00
Friday 08:00 – 14:00
Saturday 09:00 – 13:00  [One per month]

OUT OF HOURS EMERGENCY:

DentaLine on 01634 890300

Hoo Dental Care

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CANCELLATION POLICY:

To help us keep our currently competitive fees as affordable as possible please give us at least 24 hours notice if you need to amend your appointment with a dentist (48 hours for an appointment with a hygienist) otherwise a fee may be charged for the lost clinical time.

PAYMENT METHODS:

We require payment on the day of treatment. For some treatments a deposit is required. 
 
Payments can be made by debit or credit cards, cash or cheque.

COMPLAINTS:

We take complaints seriously and we try to ensure that all patients are pleased with their experience of our service. When patients complain, they are dealt with courteously and promptly so that the matter is resolved as quickly as possible. We have a complaints procedure in place. Complaints should be addressed either verbally, in writing or by email to Julie Miles (Practice Manager) or Helen Harris (Practice Owner).

REGISTRATIONS:

The Practice is registered with the Care Quality Commission and all clinical staff are registered with the General Dental Council www.gdc-uk.org.